Think Better, Get Better
Putting Systems Thinking into brains (with a sprinkling of Lean and Agile principles for added flavour) through education, workshops and consulting.
Think Up: what’s up?
Who? What? Why?
I’m Carolina Cullington, and I’m a Conversation Starter. I sprinkle opportunities-for-learning like fairy dust* over conversations 🧚♀️ ✨
* Fairy dust may contain:
- Person-centred facilitation through active listening and inclusivity
- Establishing psychological safety and trust
- Strategic use of warmth, humour, and vulnerability to soften hard edges
- Tactical-but-human management of arising conflict or politics
- Firm leadership powered by industrial strength kindness
- Teaching by practical example
- No nuts, dairy, gluten, eggs or shellfish
What can this do for you?
- Helping you on your journey to becoming a Learning Organisation
- Instigating Continuous Improvement Transformations through Lean and Agile Practices
- “Conversation Starter” – getting cross-functional team members talking and solving systemic problems
- Introducing Holistic Thinking training to organisations through inclusive problem-solving workshops
- Refining Organisational Culture
Why this way?
Your people have a wealth of knowledge and experience, but they don’t always bring their full selves to work.
Getting everyone ‘pulling in the same direction’ can seem like herding cats!
Why Choose TangentC
Problem-Solving Workshops with Ulterior Motive
I aim to teach by the practical example of a problem-solving workshop.
I take an existing problem within your organisation (or the workshop can involve a problem discovery element) and through the conversations and interactions with the people involved, teach the ways to think Holistically, think Lean and think Agile.
Think Holistically, think Lean and think Agile
I am passionate about making the principles of Lean, Agile, and Systems Thinking accessible and easy to implement.
Agile is not just for software teams, it’s about working with agility – the ability to be responsive to change.
Lean is not just ‘six sigma’, it’s a mindset of customer obsession and becoming aware of ‘wastes’ – activities that don’t get you any closer to delighting the customer.
Systems Thinking is a means of thinking holistically, seeing the bigger picture, and managing unintended consequences.
Improve Organisational Culture
One conversation at a time, either 1-2-1 or in groups, establishing Trust, Transparency and Honesty permits a sense of psychological safety for people to start bringing their whole selves to work.
When people are listened to and valued for their input, no matter what their status, they begin to feel valued to the organisation. Their voice matters.
Become a Learning Organisation that responds to what its people are saying, what they know and leading through respect.
Agile Mindset
With a wealth of experience in the field of software engineering and agile development practices, we can advise on agile ways of working, applied to your particular context.
We bring the benefits of Agile to more than just the software development teams – promoting transparency, a spirit of honesty, and an iterative approach to business improvement.
Agile methodologies involve being transparent about current work, giving a view of capacity and early indications of upcoming issues or problems.
Holistic and Person-Centred Thinking
We see your business environment as a whole system, and the people within it as the most important and valuable assets.
Your people know more about the systems they work with than you may appreciate. Truly listening to their voices and getting their input, and putting them together to honestly collaborate generates a source of business knowledge and improvements that is immensely valuable to scale your organisation.
Problem-Solving
Whatever your situation or problem, there is always a solution or a way of improving it.
Using Lean’s Continuous Improvement alongside Systems Thinking, we can advise and guide you on fixing specific problems or generally improving your working environment.
If you find yourself constantly fire-fighting or feel that you’re not growing as you should, we can help you develop your business processes and ways of working so you can get on with the business of scaling.